About Brisbane City Web Host

Brisbane City Web Host is a web hosting business owned and operated by Jacob Ball. We specialise in high quality, affordable hosting that is packed with incredible features normally only found in expensive hosting plans. We are focused on helping small businesses located in Brisbane and South East Queensland.

There are easy ways you can contact us - Phone and Email!

Our state of the art servers (with Intel Dual XEON Dual Core processors, 8 GB DDRII RAM (Burstable), and Hot-Swappable SCSI hard drives configured in RAID 10) will give your websites the edge. We understand that everyone wants their hosting to work as smoothly as possible - we'll help you set your site up, and answer any queries you may have. Check out our FAQ's first - we may have already answered your question!

Network Information

The Brisbane City Web Host servers are located in Sydney's Global Switch datacenter. (We can also place you on a US-based server if you specifically require this). We house our servers inside this multi-million dollar datacenter so as to leverage off their massive investment into infrastructure and deliver the best possible hosting experience to our valued clients. By leveraging off their massive investment to infrastructure, we are able to focus on delivering exceptional support and customer care. You have total peace of mind in the knowledge that Brisbane City Web Host is a cashflow positive and 100% debt free hosting provider.

Technology

Global Switch realized early on that the best networks are made with top-grade equipment and skilled network engineers. This seems like a simple observation, but it is surprising how many companies either overlook it or decide that it's safe to economize. Economy is always nice until your network goes down, at which point you are likely to lose many times over the money you may have saved with a lesser alternative.

They use quality network hardware and their technicians work around the clock, using such technologies as ATM and BGP dynamic routing to ensure that all systems run efficiently and smoothly.

Equipment

The datacenter has made significant investments in equipment from major vendors such as Cisco and Lucent, We feel that using industry leading equipment that has a proven track record is the best choice, and is well worth the extra expense.

Backbone Connectivity

Their connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allows us to easily reach remote networks even in the case where a NAP may be unhealthy, or when a specific backbone connection is down. It also allows us to make intelligent routing decisions; for example, if we are trying to reach a remote network which is on the Sprint network, there's no reason to send it out to UUNET first.

Node Reliability

By placing their core nodes at places like Equinix and Telehouse, we are guaranteed a level of competent service. All of their core nodes employ SONET networks, which essentially provides a dual-redundant, counter-rotating ring technology, and in the event of a fiber cut, the SONET will automatically heal itself. They also divide their circuits among several telecommunications providers, such as Verizon, MFS/Worldcom, and Adelphia.

Expertise

They invest a significant amount of time and money in their staff to make sure that they are knowledgeable and are capable of helping and handling our customers. A network is only as good as the people who manage it!

Monitoring

Our supplier has direct access to the Global Switch Datacenter. This means our technicians can physically check the servers if there is an issue.